Carolyn McGuire

Carolyn McGuire has a strong background in operations and customer experience management. Carolyn started their career at Manulife Financial as a Senior Customer Support Representative. Carolyn then joined Arvato Digital Services, where they held roles as a Quality Coordinator, Supervisor, and Site Administrator. In these positions, they focused on ensuring consistent results, training and supervising customer service reps, and fostering a collaborative work environment. Currently, they are working at Fibernetics as the VP of Operations, where they have played a key role in various initiatives such as implementing Salesforce CRM, managing teams across multiple divisions, and leading major database migrations. Carolyn has also been responsible for optimizing the customer experience, reducing costs, and implementing quality assurance systems.

Carolyn McGuire has attended Humber College, although the specific dates and degree or field of study are not available. Additionally, they obtained a CPR & First Aid (AED Inclusive) Certification in March 2015, although the institution where they obtained this certification is not provided.