Terrence O'Kane, SHRM-CP, serves as Vice President of Human Resources at Fidelity Cooperative Bank since August 2015, where responsibilities include payroll administration and maintaining HRIS records. Prior experience includes roles as a Customer Service Representative at Enterprise Bank, where client transactions were processed, and at Fidelity Cooperative Bank, where branch operations were supervised. Additional experience includes managing front-end operations at Market Basket and leading tours at Fitchburg State University. Terrence holds a Master’s Degree in English Language and Literature from Fitchburg State University and a Bachelor of Science in Business Management from Nichols College, alongside another Bachelor's degree in English Language and Literature from Fitchburg State University.
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