Brittany Baca

Brittany Baca is an experienced professional in customer service and operations management, currently serving as a Customer Service Manager at Fieldsheer since April 2024. Prior to this role, Brittany held the same position at Wayfair from November 2020 to January 2024, where responsibilities included leading a team of customer service agents, setting performance targets, and enhancing customer satisfaction. Brittany's background also includes experience as an Operations Manager at KinderCare Education, where initiatives focused on streamlining business operations and developing standardized policies. Additionally, Brittany worked at KinderCare Education as a Regional Facilities Coordinator Supervisor and Sr. Regional Facilities Coordinator, managing special projects and providing administrative support. Brittany holds a Bachelor of Arts in Human Development from Warner Pacific University.