Rachael Schoch

Rachael Schoch is an experienced professional in quality assurance and customer success, currently serving as a Quality Assurance Specialist at Figure since July 2021, having previously held roles as a Senior Customer Success Associate and Customer Success Associate II. Prior to Figure, Rachael worked at ControlOMatic as a Production Specialist/Customer Service Representative from August 2020 to September 2021. Rachael’s earlier experience includes event support at William Jessup University, an internship at the Loomis Basin Chamber of Commerce focusing on advertising and customer engagement, and leadership as a Night Shift Leader at Togos Baskin Robbins. Rachael holds a Bachelor of Business Administration from Jessup University, earned in 2020, with a focus on Business, Management, Marketing, and Related Support Services.