Gabriel Kang

Customer Success Manager (pre-sales) at fileAI

Gabriel Kang is a seasoned Customer Success Manager with extensive experience in pre-sales and client relationship management. Currently with fileAI since April 2022, Gabriel has led the transition to solution-oriented roles, enhancing customer engagement through tailored automation strategies and overseeing post-sale processes for mid-market clients. Prior experience includes roles as a Business Development Executive at Qashier, where Gabriel managed the sales cycle and improved product offerings, and as a Segment Manager at DBS Bank, focusing on campaign execution and performance analysis. Earlier positions include providing customer service support for audio and web conferencing at NTT DATA, and assisting in marketing communications at the International Furniture Fair Singapore. Gabriel holds a Bachelor's degree in Sustainable Events Management from the University of Stirling.

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