Shahrukh Datto

DevOps Engineer at FileCloud

Shahrukh Datto has a diverse background in business analysis and system analysis. Shahrukh started their career as a Business Analyst Intern at IT Futures in September 2016 and continued to work as a Business Analyst until December 2017. During this time, they conducted statistical analysis, created interactive visuals using Tableau, and managed the elicitation of business and system requirements.

Following that, Shahrukh joined Rankerz SEO in January 2018 as a Technical Business Analyst. In this role, they were responsible for extracting requirements, designing project implementation plans, and creating test and Go-Live plans. Shahrukh also performed data analysis and modeling, monitored data, and prepared visualization reports using Power BI. Additionally, they conducted market research for external clients and collaborated with vendors.

Most recently, Shahrukh worked at Preferred Insurance as a Business System Analyst starting in January 2020. In this role, they collaborated with stakeholders in an agile setting, conducted process flow analysis, developed project documentation, and managed user stories and product backlog using JIRA. Shahrukh also utilized various tools such as Figma, Balsamiq, SketchApp, Adobe XD, and MS Visio for wireframing, UX design, and process modeling. Moreover, Shahrukh used SQL to extract and analyze data, identifying industry trends for business development.

Throughout their career, Shahrukh has achieved significant results. Shahrukh documented and optimized business processes, reducing redundancies by 20%. Shahrukh conducted customer segmentation analysis, increasing customer acquisition by 15%. Shahrukh also designed business process flows to automate claims processes and fraud prevention, saving the business up to 60 working hours per month.

Shahrukh Datto completed their A Levels in Business and Economics at Southshore College from 2010 to 2012. Shahrukh then pursued a Bachelor of Information and Communication Technology at Swinburne University of Technology from 2013 to 2016, focusing on Information and Communication Technology.

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