Herman Santos

Application Support Engineer at FINEOS

Herman Santos has a diverse work experience spanning several industries and roles. Herman'smost recent position was as an Application Support Engineer at FINEOS, where they assisted customers in resolving problems and meeting service level agreements. Prior to that, they worked as a Database Administrator at the Greater Wellington Regional Council, focusing on maintaining and supporting the council's ICT database infrastructure. Herman also served as a Senior Technical Analyst at Kiwibank, where they worked with credit application processing solutions. Additionally, they have experience as a Database Administrator at the Capital & Coast District Health Board and as a Technical Specialist at the Bank of New Zealand. Earlier in their career, Herman worked as a Senior Application Support Specialist at Maybank, where they supported various banking applications and coordinated with vendors.

Herman Santos earned a Bachelor of Science degree in Computer Science, with a major in Computer Science, from Adamson University. Herman attended the university from 1992 to 1996. In addition to their degree, Herman has obtained various certifications throughout their career. These certifications include being a RAZOR Certified Virtualization Administrator from Razor Technology in November 2014, VMware VSphere 5.5 from New Horizons Computer Learning Center of Singapore in September 2014, Structured Systems Analysis and Design from New Horizons Computer Learning Center of Singapore in March 2014, Designing and Implementing (SDLC Theory) from New Horizons Computer Learning Center of Singapore in October 2013, Administering Windows Server 2008 from EduPro in August 2010, Software Development Life Cycle (SDLC) from EduPro in June 2007, and System Analysis and Design from EduPro in October 2005.

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