Maria Olsen

Maria Olsen has a diverse work experience in various roles and companies. Maria is currently working as a Cloud Service Manager at FINEOS since November 2022. Prior to this, they worked as a Traffic Management Specialist at NICE inContact from April 2021 to November 2022.

Before joining NICE inContact, Maria worked at Tata Communications from June 2019 to November 2020. During their tenure at Tata Communications, they held multiple roles including Customer Success Manager, Service Delivery Manager, CRM/Service Manager, and European Routing Manager. In these roles, they demonstrated expertise in telecom service delivery, key customer management, contract management, relationship management, and account product/service advisement.

Prior to Tata Communications, they worked at ITXC as a VOIP Technician from September 2000 to November 2004. Their earlier work experience includes a role as a Network Admin at INC in 1998.

Overall, Maria Olsen has a strong background in telecommunications and has experience in various managerial and technical roles.

Maria Olsen attended Bucks County Community College in 2021, focusing on Quickbooks. Maria did not obtain a degree during their time at the college. In addition to their academic history, Maria has also earned certifications such as the ITIL Foundation Level from PeopleCert in March 2023 and the Microsoft Service Adoption Specialist certification from Microsoft in June 2020.