Gali Ginsberg

Gali Ginsberg has a diverse work experience history that spans multiple companies and roles. Gali'smost recent position was at Finonex, where they served as the VP of Customer Experience. In this role, Gali was responsible for developing and implementing strategies to enhance customer satisfaction and loyalty. Gali also managed customer success and technical support activities, working closely with product teams to prioritize and simplify customer requests. Additionally, Gali collaborated with other business functions to improve the end-to-end customer experience by integrating new systems and tools.

Prior to their role at Finonex, Gali worked at Pogoplug (Cloud Engines Inc) as the Global Technical Support Team Leader. Gali successfully managed a team of support engineers responsible for serving customers across the USA, Europe, and Japan. Gali also collaborated with senior management to expand the customer base and implemented policies and procedures to streamline technical support and improve customer experience. Earlier in their career at Pogoplug, Gali worked as a Tier3 Technical Support Engineer and Tier1 Technical Support.

Gali's work experience also includes a role as a System Implementor at ISCS - Intelligent Supply Chain Solutions, where they were involved in implementing systems. Overall, Gali Ginsberg has demonstrated their expertise in managing customer experience and technical support, improving end-to-end operations, and enhancing customer satisfaction throughout their career.

Gali Ginsberg completed their Master's degree in Industrial Management from Bar-Ilan University between 2012 and 2014. Prior to this, they obtained a Bachelor's degree in Industrial Engineering from Ruppin Academic Center, specializing in Logistics, Materials, and Supply Chain Management, during the period of 2007 to 2011. Additionally, they took a course in SQL at NAYA-College, although the start and end years for this course are not provided.