Sergey Zhavoronkov

Business Process Manager at Firebird Tours

Sergey Zhavoronkov is a seasoned professional with extensive experience in project and business process management. Currently serving as a Business Process Manager at Firebird Tours, responsibilities include developing and integrating effective processes and improving team performance metrics. Previously, Sergey held roles at Dashbouquet Development, LLC as a Lead Project Manager and IT Project Manager, overseeing project portfolios, managing resources, and facilitating interdepartmental communication. Additionally, Sergey has experience as a Course Instructor at IT Academy, where course materials for Project Management were developed and taught. Earlier in the career, Sergey worked as a Brand Manager at ZIKO Group LLC, managing partnerships and marketing activities. Sergey holds a Bachelor's degree in Logistics from Belarusian State Economic University and completed coursework at IT Academy STEP. Proficiency in various project management tools and frameworks, including Scrum, Kanban, and Waterfall, complements the professional expertise.

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