Zidi Yang

Customer Success Manager at Fireblocks

Zidi Yang has a diverse work experience that includes roles in customer success management and online platform management.

From 2022 to the present, Zidi Yang has been working as a Customer Success Manager at Fireblocks.

From 2018 to 2022, Zidi Yang worked as a Customer Success Manager at Lean Work Inc. Some of the key responsibilities during this role included setting up an office in Singapore, leading a team for international client portal project, building and maintaining strategic partnerships, and managing broker's CRM accounts. Zidi Yang also had a high renewal rate for the last 3 quarters.

From 2016 to 2018, Zidi Yang worked as an Online Platform Manager & Tutor at 3ELOGIC CONSULTANCY PTE. LTD. The responsibilities during this role included supporting the development and launch of an EdTech platform, implementing statistical methods for analyzing consumer demand, screening educators, and mentoring tutors. Zidi Yang also achieved significant results in increasing student enrollment and leading end-to-end development of a real-time management reporting dashboard.

Zidi Yang completed a Master's degree in Applied Finance from Singapore Management University between 2020 and 2021. Prior to this, Zidi Yang obtained a Bachelor of Science degree in Statistics from the National University of Singapore from 2012 to 2016.

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