Jeremy Kerns

Jeremy Kerns is a seasoned professional in customer success and sales leadership, currently serving as Vice President of Customer Success at First Advantage since September 2019. In this role, Jeremy leads a department within a $125M+ business unit in the background screening and human capital management sector, achieving a remarkable improvement in customer retention rates from 84% to 97% in under three years. Prior to First Advantage, Jeremy held various positions at Jostens from July 2001 to September 2019, including Area Sales Director, where an impressive 300% quota achievement earned recognition as "Area Sales Director of the Year" in 2018. Jeremy's extensive experience encompasses business development and sales management across educational markets, with a proven track record of increasing market share and revenue. Jeremy holds a Bachelor of Science degree in Business Administration from Lee University.