Marcus Stevens

Marcus Stevens possesses extensive experience in customer success and program management, currently serving as Customer Success Director and previously as Global Program Manager at First Advantage since May 2018. Prior to this role, Marcus spent over seven years at SourceHOV, holding positions such as Client Relationship Manager and Quality Assurance Specialist, where responsibilities included leading quality initiatives for revenue projects and managing large teams to enhance productivity. Earlier roles included supervision and project management experience, with a foundational background in political science from Syracuse University, where a Bachelor of Arts degree was earned. Marcus has demonstrated skills in client relationship management, quality assurance, and team leadership across diverse sectors.