Tony O.

Tony O. is an experienced Executive Concierge at First Contact, with a background in managing hotel operations, particularly in the front office department. With a Bachelor of International Hotel and Tourism Management from The University of Queensland, Tony has a proven track record of providing exceptional customer service and leading teams to ensure smooth operations and guest satisfaction. With previous roles including Night Manager at Accor and various positions at Stamford Hotels and Resorts, Tony's expertise in the hospitality industry is evident through their dedication to upholding service standards and exceeding guest expectations.