Sue Bell

Head Of Contact Centre at First Direct Limited

Sue Bell has a diverse work experience spanning multiple roles and industries. Starting in 1990, they worked as a Retail Manager for Airsavers until 1995. In 1996, they transitioned to Nch Action for Children where they served as a Fundraising Manager until 1997. Sue then joined first direct in 1998 as a Team Leader, later progressing to Senior Team Manager, Department Manager, and finally achieving the position of Head of Contact Centre in 2017.

Sue Bell completed their Masters degree in English Literature and Drama at the University of Glasgow from 1984 to 1988. Prior to that, they attended Hamilton Grammar where they obtained 6 Highers and 9 O' Grades.

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