Alex Elavumkal

Alex Elavumkal has a diverse work experience spanning different industries. Alex currently holds the position of Client Success Team Lead at First Due, where they have been since January 2023. Prior to this role, they served as a Senior Client Success Manager from January 2022 to January 2023 and as a Client Success Manager from December 2019 to December 2021.

In addition to their work in client success, Alex has also worked as a Volunteer Firefighter at Mount Kisco Fire Department since September 2007. Alex held leadership positions at Union Hook & Ladder Co. No. 1, including Captain, Lieutenant, and Assistant Engineer. Alex'sresponsibilities included commanding and operating incident scenes to ensure the safety of their crew.

From December 2016 to October 2019, Alex worked at Metro-North Railroad as a Manager, Field Safety. In this role, they ensured system-wide compliance with safety regulations, policies, and procedures. Alex was the sole Field Safety Manager on the New Haven Line, responsible for numerous employees and miles of track. Alex also provided safety-related technical assistance and training to various departments, including capital construction projects and outside contractors.

Alex's previous experience includes working as an Account Executive at Indeed.com from September 2014 to November 2016. Before that, they interned at the Westchester County Department of Emergency Services in the Office of Emergency Management. Alex provided support to emergency managers and participated in various operations and training activities.

Early in their career, Alex worked as a Community Assistant at Asset Campus Housing from January 2012 to November 2012.

Overall, Alex Elavumkal's work experience showcases their expertise in client success, field safety management, emergency management, and leadership in the firefighting industry.

Alex Elavumkal attended Fox Lane High School from 2006 to 2010, where they received an Advanced Regents Diploma. After completing high school, Alex went on to study at West Virginia University from 2010 to 2014, earning a Bachelor of Arts degree in International Studies, Intelligence & National Security. In addition to their formal education, Alex has obtained several certifications, including Transit Rail System Safety and Transit Rail Incident Investigation from the U.S. Department of Transportation. They also received the Sales Advantage certification from Dale Carnegie Training and the Apparatus Operator – Emergency Vehicle Operations certification from the New York State. Other certifications acquired by Alex include Fire Officer 1, Firefighter 1, Firefighter Safety & Survival, ICS 100, IS-3 Radiological Emergency Management, IS-700 An Introduction to National Incident Management System (NIMS), Incident Safety Officer, RIT Bailout Rope Instructor, and Truck Company Operations. The institutions responsible for these additional certifications vary.