Ron Christian Rimorin

Ron Christian Rimorin is an experienced IT professional currently serving as an L3 Senior Support Technician and Client SME at First Focus IT since September 2021. In this role, Ron assists Level 1 and Level 2 Service Desk technicians, provides remote support across various technologies, and performs root cause analysis. Previous positions include Information Technology Support Specialist at TruAdvantage, where Ron excelled in customer relations and innovative solutions, and managed services roles at Technology Elite, NOVA iT GROUP, and Techno Global Team Inc. Additionally, Ron has a strong background in IT infrastructure management from a tenure as an Information Technology Infrastructure Engineer at Accenture. Proficient in Microsoft AD, Exchange, VMware, Azure, and various other technologies, Ron demonstrates excellent problem diagnosis skills and a commitment to best practices in IT support.