Zachary Saunders is currently the Director of Retail Operations at First Heritage Federal Credit Union. Previously, at Chemung Canal Trust Company, Zachary held various positions including Training Manager, Trainer, Financial Services Representative, Member Service Representative, and Risk Management Specialist. Zachary graduated from Corning Community College in May 2016 with an Associate of Science degree in Business Administration and Management. Zachary's current focus is on improving retail operations, processes, technology, and procedures, while also reducing operational risk and regulatory issues.
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