Dylan Smith

Dylan Smith has a diverse work experience spanning multiple industries. Dylan is currently working as a Sr. Information Security Analyst at First Information Technology Services, Inc, where they previously worked as an Analyst. Prior to this, Dylan was the Owner/Mortgage Broker at CS Mortgage, and the Co-Founder of Complete Property Management Solutions LLC.

Dylan has extensive experience in customer service and management roles. Dylan worked at Asurion as a Manager, Customer Experience, where they developed and maintained various customer satisfaction surveys and analyzed data to drive process improvements. Dylan also worked at N.E.W. Customer Service Companies, Inc as a Customer Care Manager and Supervisor, where they focused on fostering a culture of customer service, identifying improvement opportunities, and coaching and developing team members.

Earlier in their career, Dylan worked at Sykes Enterprises, Incorporated in various roles including Quality Assurance Specialist, Customer Relations Specialist/Case Management, and Customer Service Representative.

Overall, Dylan has a strong background in customer service, management, and information security, making him a well-rounded professional.

Dylan Smith's education history includes attending Royal Valley High School from 1993 to 1997, where they earned a diploma. Later in 1997, they enrolled at Fort Hays State University and studied engineering for a year but did not earn a degree.