Gemma Hotchkiss

Gemma Hotchkiss is a skilled Customer Success Manager at First Mile, a Certified B Corp, since August 2023. Previously, Gemma served as Press Officer at Nozstock The Hidden Valley from April 2022 to August 2023 and worked as an Account Executive at Bread Birmingham from October 2020 to August 2023. Prior experience includes roles as Head of Customer Care and Manager of Customer Relations at TheTicketSellers and eventree from October 2015 to June 2020. Gemma's educational background includes a Bachelor of Arts (B.A.) (Hons) in Textile Design (Printed) from Birmingham City University (2004-2009) and various certifications from ACAS and Corporate Coaching Group in 2018 and 2019.