Matthew Kalik

Matthew Kalik is an experienced customer service and support professional with a diverse background in various industries. Currently serving as a Customer Service Specialist at First Tactical since September 2019, Matthew manages inside sales and dealer support for the West Coast and North Eastern Territories. Previous roles include Technical Support Professional at USAePay, where assistance was provided to merchants with hardware troubleshooting and technical overviews, and Customer Service Representative at 5.11 Tactical, focusing on large accounts. Additional experience spans from serving at Château Staffing to working in customer service roles at Walgreens and Pavillions, demonstrating a strong ability to handle customer interactions and support in fast-paced environments. Matthew's educational background includes studies at Modesto Junior College.