Tyler Ramey

Tyler Ramey is a Service Desk Analyst at First Tracks Technology, with a background in IT support, customer service, and law enforcement. Previous experience includes roles as an IT Technician at Fanatics, where responsibilities involved managing Windows-based workstations and Active Directory, and as a Customer Service Representative at Vance Outdoors, Inc., facilitating customer orders. Tyler also served as a Courier/Asset Protection at PharmaCann Inc., performing technical troubleshooting and training new personnel, and as a Customer Service Representative at Cellular Sales, providing break/fix support to customers. Tyler's foundation in cybersecurity was established during service as a Cybersecurity Network Analyst in the US Marine Corps. Educational qualifications include a Bachelor's degree in Information Systems from Muskingum University and current studies at MyComputerCareer.