Gary L. Smith possesses extensive experience in voice and video operations, currently serving as Team Lead for Voice & Video Operations at FirstEnergy since May 2010. With a strong technical background, Gary is integral to the Network Engineering & Operations department, overseeing operational support for voice systems and video conferencing. Previous roles include M1 Technical Lead at Mutual Telecom Services, where responsibilities included supporting voice communication for the United States Air Force, and various technical support positions at Black Box Network Services and excelleRx, contributing to voice systems implementation for corporate IT solutions. Early career experience includes senior technician roles at Shared Technologies Fairchild Communications Corp., GTE, WilTel, and Commonwealth Communications, along with service in the United States Air Force. Educational credentials include studies at Mesa Community College, College of Southern Nevada, and Saucon Valley Sr. High.
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