Iris Lentjes

She is responsible for delivering a smooth Cloud transition and satisfactory customer experience – drawing from her expertise that span nearly two decades in the Telecom and Cloud industry. Aside from customer engagement, Iris is also responsible for the day to day operation of the FCX staff and business development. She regularly attends national training sessions to showcase and implement new back office management tools such as CRM, Ticketing and Project Management platforms. A strong believer in automation – Iris regularly develops internal process and protocols that guarantee that all customer issues during implementation and after are captured and resolved.

Her industry experience plays a crucial role in guiding clients through the process of adoption of new and more advanced Cloud based solutions. Iris is a Dutch native who immigrated to the US in 1999 and has a bachelor degree in Hotel Management of the Hogelschool Zuyd in Maastricht The Netherlands.