Erick Martinez-Maya is an accomplished Application Support Analyst currently employed at FirstLight Federal Credit Union since February 2023, where responsibilities include serving as a liaison between systems personnel and end users, and collaborating with third-party vendors, internal business units, and IT teams as a Subject Matter Expert. Prior to this role, Erick held various positions at GECU from March 2019 to February 2023, including Application Support Analyst and Service Desk Specialist, providing first-level technical support and managing installation and maintenance of desktop services. Additionally, Erick gained valuable research experience as a Research Student at The University of Texas at El Paso from November 2015 to March 2019, working with the Department of Health to analyze patient data related to diabetes and other illnesses, while also serving as a Technology Support Specialist, assisting the university community with technology issues and maintaining lab environments. Education was completed at the University of Texas at El Paso between 2015 and 2019.
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