Chad Hansen

Chad Hansen is an experienced professional in business analysis and client success, currently serving as an Information Technology Business Analyst at FirstMile since June 2019, where responsibilities include supporting various business systems and managing the team's backlog. Prior to this role, Chad excelled as a Customer Success Specialist at FirstMile, ensuring quality customer interactions post-account setup. Additionally, since February 2012, Chad has worked as a Communications Specialist at Verbling, providing training and support for language and exam readiness. Chad’s earlier experience includes serving as PM Operations Manager at OnTrac, overseeing operational planning for delivery services, and as an Acquisition Specialist at Safeline Residential, negotiating property sales for clients in financial distress. Chad completed education at Salt Lake Community College between 2008 and 2009.