Mike Taigman

Improvement Guide at FirstWatch

As the leading expert in Improvement Science, Resilience, and Stress Management, Mike’s broad experience supports customers in a variety of ways. He helps turn data into actionable information, helps teams build their resilience using the neuroscience-based ResilientFirst system, and teaches stress management techniques that can be used by anyone anywhere. Inspired by the “People-Centered” aspect of Agenda 2050 Mike works with some of the world's leading physicians and researchers to bring evidenced-based leadership, education, and practices to the EMS industry. These practices help create organizations where employees are resilient, joyful, thriving, and provide compassionate care during long careers.

As a consultant, Mike has worked with EMS, Fire, and Public Health in 48 of the 50 states, most of the Canadian Provinces, Israel, Palestine, Australia, and throughout Europe. His expertise includes EMS Street Survival, Patient-Centered Leadership, Effective Quality/Performance Improvement, and Resilience. He holds a Master’s Degree in Organizational Systems and is frequently part of the faculty for the Institute for Healthcare Improvement.

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