Graham Judd

Graham Judd is an experienced IT professional with a strong background in problem and change management, primarily within the financial and managed services sectors. Currently serving as Manager System Engineering II at Fiserv, Graham is responsible for overseeing Standard Operating Procedures for Problem, Change, and Incident Management. Previous roles include IT Problem Manager at Computacentre, Problem Manager at Thomson Reuters, and EMEA Problem Manager at First Data Corp., where leadership and adherence to ITIL best practices were central to responsibilities. Graham's career began in 1980 at First Data Corp., progressing through various roles, including Systems Development and Operations Analyst, showcasing a consistent focus on improving service delivery and operational efficiency. Education was completed at Belfairs High School from 1972 to 1978.