Andrew Burns

Andrew Burns has a diverse work history spanning various industries. Andrew started their career in 2003 as Manager of Business and Cook at Columbus Music Hall, where they managed events and conducted basic banking and accounting. From 2010 to 2011, they worked as a Research Assistant and Lab Technician at the Food Industries Center, conducting research in food processing and safety. Andrew then took on roles such as Assistant Production Manager at Bakery Express Mid Atlantic and Quality Assurance Analyst at T. Marzetti Company, where they focused on enforcing GMP and food safety standards. At Anheuser-Busch InBev, they served as a Logistics Group Manager and managed operations, including troubleshooting and problem-solving issues related to an automated warehouse system. Andrew also worked at Nestlé as a Microbiology Technician, preparing and testing food samples. Additionally, they gained experience in customer service and technical support at Starbucks as both a Barista and Shift Supervisor. Prior to their current position, Andrew worked as an Analyst at Nationwide, providing technical support and problem-solving for internal associates. Andrew is currently working as a Technical Support Services Technician at FIT Technologies. Overall, Andrew has a strong background in customer service, technical support, quality management, and logistics.

Andrew Burns completed their Bachelor of Science (B.S.) degree in Food Business Management with a minor in Agribusiness from The Ohio State University, which they attended from 2006 to 2011. In 2017 and 2018, they pursued Full Stack Web Development Certification from freeCodeCamp. In 2022, Andrew obtained certifications in CompTIA A+ Certification, Google IT Support Certification, and General IT from Per Scholas. In addition, they have acquired additional certifications such as Introduction to Packet Tracer from Cisco in October 2022, Google IT Support Specialization from Coursera in September 2022, HACCP (Food Safety) from AIB International, Inc in May 2021, and CompTIA A+ ce Certification from CompTIA in September 2022.