Caroline Ziegler

Caroline Ziegler has a diverse work experience spanning different industries and roles. Caroline is currently employed at Urban Sports Club as a Senior Partner Success Manager, starting in December 2022. Prior to this, they worked at Fitogram as a Senior Customer Success Manager, specializing in SaaS sales and upselling to B2B clients, from July 2021 onwards. Before that, they held the position of Customer Success Manager at Fitogram, focusing on SaaS sales and technical support, from December 2019 to June 2021. Caroline also has experience as a Freelance Writer & Translator at CoWriters Ink since January 2021. In the past, they worked as a Real Estate Manager at NG Gebäudemagement from July 2014 to October 2015 and as an Automotive Salesperson at CT Autohaus Haese GmbH from August 2012 to June 2014. Furthermore, Caroline gained valuable experience as a Working Student at Hermès from October 2011 to June 2012 and as a Fashion Intern at both Andrea Klüsener and Ralph Lauren in 2011 and 2009 respectively.

Caroline Ziegler completed their Bachelor of Science degree in Applied Cognitive & Media Sciences from the University of Duisburg-Essen, studying from 2015 to 2019. Prior to that, they attended Berufskolleg Hilden from 2012 to 2014, where they obtained certification as a Chamber of Commerce Automotive Saleswoman. Caroline Ziegler has also attained additional certifications, including an Advanced Customer Success Manager certificate from Impact Academy Customer Success in April 2022, a Certificate in English C1/C2 from lernKULTUREN in April 2022, and a Certificate in the PR mentoring program from getpress in April 2021. Furthermore, Caroline Ziegler obtained a certification in Delivering a world-class customer support experience from Intercom, although the specific month and year are not provided.