Jake Pavelka is an experienced service and hospitality professional currently serving as a server at Fitz's since May 2023. Previously held roles include Service BDC at Lou Fusz Automotive Network, where responsibilities involved managing high volumes of customer inquiries and scheduling, leading to increased business volume. At Starbucks, Jake focused on upselling while fostering customer connections, and at Pi Pizzeria, detailed menu knowledge ensured customer satisfaction. Earlier experience includes delivery driver at Domino's and shift lead at Marcus Theatres, emphasizing strong customer service and team collaboration. Jake holds a Bachelor of Music in Music Theory and Composition from the University of Missouri-Saint Louis and completed a coding program with highest honors in Python, React.js, and C# at Coding Dojo.
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