Karen Siddiqi currently serves as the Senior Director of Partner Success at Five9, beginning in September 2023. Previously, Karen worked at VMware as Sr. Manager of Customer Success Operations for vRealize, where automation was implemented to improve data processing and critical business trends were identified. At Cisco, Karen held multiple leadership roles, focusing on customer success strategy, business operations, and product enablement, significantly transforming legacy teams and enhancing customer engagement. Karen's earlier experience includes positions at West Corporation, where leadership of a large global organization centered on customer training and success took place, and prior roles at West Unified Communications Services and Raindance, emphasizing project management, customer service, and operational support. Karen holds a degree in English with a focus on Professional Writing from Grand Valley State University.
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