James Kelsall

James Kelsall is a Senior Customer Success Manager at Fixflo since December 2020, responsible for managing post-sales relationships with 48 Enterprise clients, conducting quarterly business reviews, and advocating for clients to foster growth and retention. Prior to this role, James served as a Customer Success Manager at Fixflo, where the focus was on onboarding Mid-Market and Enterprise clients. Earlier experience includes positions at Somo Global as Client Solutions Manager and Client Solutions Executive, where James engaged with major clients like Audi and Bank of America Merrill Lynch, and at GiveMeSport and Wonder, where James analyzed social media performance. Educational qualifications include a Bachelor of Arts in Politics and International Business from the University of Liverpool, completed in 2015.