Dave Garych

With over 20 years of customer technical support and field services experience Dave is ITIL-certified and brings a highly focused commitment to “doing things right” for the client. In 2004 he joined Flagship to manage technical operations which included both the internal Flagship day-to-day operations & workflows. Dave is currently focusing on the Sales-Operations workflows, tools and processes that are so critical to responsive servicing of customer needs. Proactive problem solving has been a hallmark of Dave’s career, including the creation of customer management databases to assure a well-rounded comprehension of client’s IT challenges and performance history.