Mayanne Nascimento

Mayanne Nascimento is an experienced professional in customer success and account management, currently serving as an Enterprise Customer Success Manager at Flash since July 2022. Mayanne's expertise encompasses managing diverse client portfolios, ensuring value delivery throughout the customer journey, and driving retention and growth through strategic account management. As a co-founder of CS na Prática, an initiative aimed at supporting individuals in their Customer Success careers, Mayanne also has a solid track record from previous roles at AIVO, Hilab, Itaú Unibanco, and Groupe Renault, among others, where responsibilities included relationship management, client engagement, and performance optimization. Educational qualifications include an MBA in Gestão Empresarial from Fundação Dom Cabral and a Bachelor's degree in Administration and Marketing from Faculdade Maurício de Nassau.