Anastassia Solomatina

Anastassia Solomatina is a Junior Support Engineer at Flashfood since March 2020, serving as a liaison between level 1 support agents and development teams to enhance customer support and resolve technical issues. Previously, Anastassia held roles including Technical Support Team Lead and Support and Success Team Lead, where responsibilities included training new teammates, managing employee schedules, and improving customer support processes. Earlier experience includes working as a Quebec Area Manager at Flashfood, where relationship management with retail partners was pivotal, and a Stagiaire Pôle Nutrition at IREPS, focused on dietary education for the elderly. Anastassia's career began as a cashier at BBQ Québec, emphasizing customer service and operational efficiency. Education was completed at Cégep de Saint-Hyacinthe with a degree in Foods, Nutrition, and Wellness Studies.