Rochelle Stafford-Pacifico, CPC, is a seasoned professional with extensive experience in customer experience management and coaching. Currently serving as Senior Customer Experience Manager at FLASH since May 2022, Rochelle also runs a practice as a Certified Professional Coach and Energy Leadership Master Practitioner at BadAssLifeCoaching.com since October 2016. Previous roles include Director of Client Services and Integration at Parking Company of America, Regional Operations Manager at Ayco, a Goldman Sachs Company, and Training Facilitator/Speaker at New Identity Ministries. Rochelle's career began in the hospitality industry, holding positions such as Airport and City Manager at Avis Budget Group and Corporate Account Manager at Embassy Suites. Education credentials include a Certified Professional Coach and Energy Leadership Master Practitioner Certification from iPEC Coaching and an Associate's degree from Collin College.
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