Pedro Elpídio Ponciano Lima

Pedro Elpídio Ponciano Lima is a seasoned professional with diverse experience across sales operations, customer success, legal practice, and management. Currently serving as a Sales Operations Analyst at Fleet Space Technologies since July 2023, Pedro optimizes sales processes and provides data-driven insights. As the Founder of Close Accelerate, Pedro focuses on enhancing sales performance utilizing Close CRM. Previously, Pedro held the position of Chief Operating Officer at ValidaDoc and worked in various customer support roles at Close, contributing significantly to customer experience and onboarding. Pedro's legal expertise comprises roles as a Lawyer specializing in Criminal and Medical Law and a Senior Legal Assistant involved in compliance projects. Pedro's educational credentials include postgraduate studies in Criminalistics and multiple law degrees from prestigious institutions.