Steven Pickus

Customer Support Engineer (level Iii) at Flexi International Software

Steven Pickus has extensive experience in technical support, currently serving as a Level III Customer Support Engineer at Flexi Software since January 2014. In this role, Steven provides comprehensive email, phone, and remote support for various Flexi software packages, including Ledger, Payables, and Receivables, as well as the financial reporting tool ReportFyi and SharePoint-related issues. Prior positions at Flexi Software include Level II Customer Support Engineer and Enterprise Application Support Specialist, where similar responsibilities were held. Before Flexi Software, Steven worked at V-Technologies as a Software Support Technician, focusing on automated shipping solutions. Steven holds a Bachelor's degree in Applied Computer Science from Keene State College, completed in 2007, and graduated from Cheshire High School in 2002.

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