Susan Ruiz Patton has a diverse work experience in the fields of communications, journalism, and marketing. Susan worked at Flexjet from 2015 onwards, where they held various roles including Head of External Communications, internal communications manager, partnerships manager, and social media manager. At Flexjet, they managed two agencies and was responsible for driving messaging strategies through social media, public relations, and client communication.
Before joining Flexjet, Susan worked as a freelance writer for two years from 2013 to 2015. During this time, they also provided consultancy services to clients of a change management boutique agency and worked in commission sales in cosmetics at Nordstrom representing Bobbi Brown Cosmetics and Georgio Armani Beauty.
Prior to freelancing, Susan worked at Patch.com from 2010 to 2013 as a Regional Editor. Susan recruited and led a team of journalists and launched a network of hyperlocal news websites. Susan also coached journalists to write web-friendly content, grew site audience, and promoted content through social media campaigns.
From 2008 to 2010, Susan worked as a freelance writer after being part of a mass layoff from The Plain Dealer. Susan also taught journalism as an adjunct professor at Kent State University, wrote grants for nonprofit clients, and worked part-time in commission retail sales at Nordstrom representing Lancome Cosmetics. Additionally, they provided change management consultancy services at a boutique agency in Cleveland, OH.
Susan began their career at The Plain Dealer in 2000, where they worked as an Assistant Metro Editor and Staff Writer. Susan launched a philanthropy beat and provided comprehensive coverage of the region's nonprofit organizations and charitable foundations. Susan also directed and edited breaking news for the newspaper.
Overall, Susan Ruiz Patton has a strong background in communications, journalism, and marketing, with experience in driving messaging strategies, managing teams, and producing engaging content.
Susan Ruiz Patton holds a Bachelor's degree in Journalism from Temple University.
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