Zahra Mujtaba

Zahra Mujtaba has a diverse work experience in various technology-related roles. Zahra recently joined Flinks as an IT Project Manager in September 2022. Prior to that, they worked at Affirm, where they held the roles of Omnichannel Partner Manager - Key & Enterprise Accounts from July to September 2022, and Merchant Onboarding Lead, Enterprise Delivery (Project Manager) from August 2021 to July 2022.

Before joining Affirm, Zahra worked at i-Sight Software by Customer Expressions as a Software Onboarding Analyst - Business Analyst from March 2019 to August 2021. In this role, they focused on project management and successfully implemented i-Sight case management software through requirements analysis and collaboration with their development team.

From January to August 2014, Zahra worked at IBM as a Technical Analyst - Cognos BI Solutions, where they provided technical analysis and support for IBM Cognos Analytics clients globally. Zahra assisted clients in utilizing their BI tools effectively and provided technical troubleshooting during installation and setup.

Zahra's earlier experience includes roles at Sutherland Global Services as a Team Lead, Technical Support from February 2011 to September 2013, and as a Technical Support Consultant from November 2009 to January 2011. In these roles, they managed technical teams, resolved issues, and provided technical expertise to ensure quality service delivery to clients.

Overall, Zahra Mujtaba has a strong background in project management, technical analysis, and customer support in the technology industry.

Zahra Mujtaba has a diverse education history with a focus on business and management.

Zahra obtained a Post Graduate Diploma in International Business from Algonquin College of Applied Arts and Technology in 2017. Prior to that, in 2009, they participated in a Study Abroad program at Simon Fraser University, where they studied Business Administration and Management.

Zahra also holds a Bachelor of Science (BS) degree in Business Administration and Management from the American University of Sharjah. The exact dates of their undergraduate program are not provided.

In addition to their formal education, Zahra has obtained several certifications. Zahra is a Certified ScrumMaster® (CSM®) and a Certified Scrum Product Owner® (CSPO®), both from the Scrum Alliance. Zahra completed courses in Requirements Elicitation for Business Analysts: Interviews, Agile at Work: Planning with Agile User Stories, and Scrum: The Basics through LinkedIn. Zahra also completed courses in Business Process Improvement: An Introduction and Requirements Gathering through the uOttawa Professional Development Institute | Institut de développement professionnel uOttawa.

Overall, Zahra Mujtaba has a strong educational background in business and management, with a focus on international business and agile project management methodologies.