Elena Stefanova Gheba is a customer service professional with experience in various roles within the hospitality and travel sectors. Currently serving as a Customer Service Agent at Flip since April 2023, Elena previously provided freelance customer support in Bulgarian from November 2019 to April 2023. Prior roles include stewardess at Viking Cruises and check-in agent at Fraport Twin Star Airport Management AD, along with multiple positions as a bar waitress within prestigious cruise lines. Elena holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from the College of Tourism Burgas and various diplomas in language studies, demonstrating a strong foundation in both customer service and communication skills within the tourism industry.
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