Asoka Jayasinghe

Asoka (AJ) Jayasinghe is a seasoned Customer Success Manager with extensive experience in post-launch customer relationships and implementations. Currently serving as Customer Success Manager II at FloQast since September 2020, AJ develops strategic partnerships with Mid-Market clients and leads initiatives such as customer webinars and newsletters. Prior experience includes managing enterprise-level implementations at Teknowlogi from May 2013 to August 2020, where AJ significantly reduced onboarding times while facilitating user training and support. Additional roles include Sr. Technical Solutions Specialist at Trinnos Technology LLC, Technical Support Representative at 3PL Systems, Support Representative at New Century Mortgage, and Customer Service Representative at Alta Resources, demonstrating a strong background in customer service and technical support throughout diverse sectors.