Colleen Henry

Colleen Henry has extensive experience in customer service and phlebotomy, currently serving as a Phlebotomist at Elmhurst Memorial Hospital since February 2018. Additionally, Colleen has worked at FLOR since January 2006, where responsibilities include managing a team of Call Center and Store Associates, handling escalated customer issues, and executing detailed reporting. Prior positions include roles as a Senior Client Support Representative and Customer Service Representative, demonstrating a commitment to customer satisfaction and operational efficiency through effective communication and problem resolution. Colleen's career began at Chamberlain Group, Inc., where duties involved order processing and customer communication, further showcasing strong organizational and leadership skills. Education was obtained at Ms Roberts Academy of Beauty Culture in Villa Park.