Rico Sanders

Rico Sanders has extensive work experience in the technology industry. Rico started their career at AT&T as a Communication Technician, where they provided customer service and maintained international networks. Rico then moved on to the Small Business Administration as a Disaster Loan Specialist Lead, handling loan applications for customers affected by natural disasters. Rico then returned to AT&T and served as a Network Support and Global Carrier Management specialist, assisting with project management of international circuits. Later, at Cbeyond (now Birch Company), they worked as a Technical Support Engineer Supervisor and Managed Services Network Engineer Team Lead. Rico joined Pindrop as an Application Support Engineer Lead and Technical Support Engineer, where they provided deployment assistance and managed customer contact methods. At LivePerson, they worked as an Application Support Engineer Tier 3 SME, troubleshooting and resolving complex customer issues. Currently, Rico is employed at Florence Healthcare as the Information Technology Support Team Lead.

Rico Sanders earned a Bachelor of Information Technology degree with a specialization in Information Technology - Informatics from Clayton State University in the years 2017 to 2021. Prior to that, Rico obtained an Associate's degree in Information Technology from the same institution between 2016 and 2018. Rico's earlier education includes a Bachelor of Business Administration degree in Business Administration and Management, General, also from Clayton State University, completed from 2004 to 2009.