Yuki Ilola

Yuki Ilola has a diverse work experience in various roles. They started working as an English Tutor at Meiko Network Japan Co., Ltd. in 2010, where they planned teaching schedules, mentored students, and addressed personal issues. In 2012, they became a Waitress at Trespade until 2015. During this time, they worked as an Office Assistant Trainee at MaaS Global Ltd for a brief period in 2021. From 2013 to 2013, Yuki worked as a Tour Operation Intern at Sena Tours.

In 2015, Yuki joined Korean Air as an Airport Ground Staff and later became a Group Reservation Handlings, Pricing & Revenue Management Specialist. In this role, they analyzed booking data, made pricing decisions, and collaborated with sales and revenue analysts.

Yuki then worked as an Assistant Manager at Tokyo Street Restaurants Oy from 2018 to 2021. They focused on team communication, inventory management, schedule planning, and training new employees. They also coordinated with potential business runners for expansions.

Currently, Yuki serves as a Customer Success Manager at Flowhaven. Their responsibilities include learning customers' business practices, providing support and training on the Flowhaven solution, building customer relationships, and collaborating with technical teams to improve the product. They also share knowledge with the Customer Success team to deliver value to customers.

Throughout their work experience, Yuki has demonstrated skills in communication, problem-solving, customer service, and collaboration.

Yuki Ilola completed a Master's degree in Hospitality Administration/Management from Haaga-Helia University of Applied Sciences in the years 2018-2019. Prior to that, Yuki obtained a Bachelor's degree in Intercultural Studies from Miyazaki Municipal University between 2010-2015. Additionally, Yuki's education history includes participation in Trailhead by Salesforce, although specific years or degree details are unavailable.