Lucia Cano

Lucia Cano is an accomplished professional in customer success management with extensive experience in various sectors, including healthcare and technology. Currently serving as Senior Manager of Customer Success for B2B at Flywire since December 2018, Lucia has a strong track record of enhancing client relationships and leading teams. Prior roles include Client Success Manager at RAPP, where Lucia contributed to launching an Employee Recognition Program, and International Lead Analyst at UCLA Health, where process improvement initiatives were spearheaded. Academic credentials include a Bachelor of Science in Business Administration and Management from the University of Montana and international education experiences in Australia and Spain.