Tsekani Jemmott

Tsekani Jemmott is an accomplished Customer Care Supervisor at FMLS since October 2016, overseeing a team of 13 in the Customer Support department and directly reporting to the COO. With a solid background in customer service roles, Tsekani has previously held positions such as Customer Support and Data Integrity Lead, where training and guidance for team members was paramount, as well as senior-level roles in customer support at CareerBuilder and Smarsh, focusing on client issue resolution and technical support. A graduate of Morehouse College with a Bachelor's Degree in Computer Science, Tsekani's earlier experience includes various customer service and technical support roles, demonstrating a consistent commitment to enhancing customer experiences and streamlining workflows throughout a career starting in 2009.