Nkulaga Kanjela

Nkulaga Kanjela is an experienced professional with a strong background in banking and financial services, currently serving as the Transactional Banking Sales Manager at FNB Zambia since August 2013. In this role, Nkulaga manages service delivery and client expectations, oversees query resolution, and drives client retention through tailored product cross-selling for corporate clients. Prior to this position, Nkulaga held roles as a Corporate Service Specialist, Sales and Service Consultant, and Head Teller, consistently demonstrating expertise in client onboarding, relationship management, and sales lead generation. Nkulaga's earlier experience includes working as an Assistant Business Analyst at Ferngroove Business Consultants, where responsibilities included business plan preparation and market research. Nkulaga holds a Bachelor of Arts degree in Economics from the University of Lusaka and a Diploma in Economics from the University of Zambia.