Verena Counihan Heider

Verena Counihan Heider possesses extensive experience in account support and customer service within the retail sector, currently serving as Key Accounts Support Medewerkster at Folat BV since January 2016, where responsibilities include processing orders, liaising with stock control, and ensuring legal compliance for packaging designs. Prior roles include Retail Coordinator at Showa International B.V. and Retail Helpdesk Coordinator at Mexx International B.V., showcasing strong skills in order management, customer support, and data integrity maintenance. Additional experience spans teaching baby signing workshops, providing vocal coaching, and roles in order management and customer service across various industries. Verena holds a degree as a Vocal Trainer in Popular Music from Conservatorium van Amsterdam, complemented by education from Leibniz Universität Hannover and Freie Universität Berlin.